Hotel Customer Service Training – Online Workplace Coaching

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Customer Service Training Hospitality, Online Workplace Coaching

Online Workplace Coaching offer an online customer service training programme that is suitable for hotel staff and the hospitality environment as having great customer service within these environments is vital to the success of your business.

Their online customer service course is conducted using video based instruction and is available with free customer service training videos, which can be paused or rewound as you progress through the training and is an ideal learning platform for hotel staff, receptionists, waiters, waitresses, or anyone working within hospitality and would like to gain current and up to date customer service certification.

Some course content & Registration below

  • What is customer service training?
  • The goals of a great service
  • Discovering & understanding needs
  • Delivering maximum levels of service
  • Making customers feel great from the start
  • Communication skills & non-verbal communication
  • Body Language & dealing with complaints

Their online customer service training for the hospitality industry course programme will not only help your hotel staff & receptionists to improve their working relationships with your customers, but it can also help to keep and retain existing and keep good relationships going.

You can register and start training now by clicking the “Register Now” button above, but if you would like any additional information regarding the online customer service training course they offer follow this link to their website: Online Customer Service Hotel Staff

Some popular online courses available

We offer many online training courses and some of our popular health & safety online training courses are listed below. Click the image to be taken to the simple course registration page, or the text to be taken to the course page for additional information.

We offer many more online health and safety courses, that are suitable for many industries. Just select your required course from the menu above, or for any additional information that you may require please contact us through our contact us page.